PAIA Policy

Registration number: 2015/143960/07
("Ciovita" or "the Company")
12 July 2021
Version 2




  • Company Information
  • The South African Human Rights Commission ("SAHRC")
  • Applicable Legislation
  • Schedule of Records
  • Form of Request
  • Other Information



Ciovita (Pty) Ltd are manufacturers and distributors of premium Cycling Apparel to the South African and global markets.

In terms of Section 51(1) of the Act, all heads of private bodies are required to compile a manual that provides information regarding the subjects and categories of records held by such private bodies. This manual is intended to fulfil this requirement. The company supports the supply and availability of information as contemplated in the Act.

The Secretary of the Company is duly authorized to ensure that the requirements of the Act are administered in a fair, objective and unbiased manner. Accordingly, all requests for access to records should be addressed to:

The Information Officer: THE COMPANY SECRETARY

Postal address: PO BOX 320, CAPE TOWN, SOUTH AFRICA, 8000

Physical address: 199 ALBERT ROAD, WOODSTOCK, CAPE TOWN, 7925

Phone number: 021 461 3931

E-mail address: INFO@CIOVITA.COM


The Act grants a requester access to records of a private body, if the record is required for the exercise or protection of any rights. If a public body lodges a request, the public body must be acting in the public interest.

Requests in terms of the Act shall be made in accordance with the prescribed procedures and at the rates provided. The forms and tariffs are dealt with in paragraphs 6 and 7 of the Act.

Requesters are referred to the Guide in terms of Section 10 of the Act. The Guide has been compiled by the SAHRC, which contains information for the purposes of exercising Constitutional Rights. The Guide is available from the SAHRC at the following contact details:

Postal address: Private Bag 2700, Houghton, 2041

Telephone number: +27 11 877 3600

Fax number: +27 11 403 0625




The Company is legally required to ensure that certain categories of records are available for access, without a formal request:

  • The Occupational Health and Safety Act No. 85 of 1993;
  • The Constitution of the Republic of South Africa No.3 of 1994;
  • Promotion of Access to Information Act No. 2 of 2002;
  • The Value-Added Tax Act No. 89 of 1991;
  • Income Tax Act No. 58 of 1962;
  • Companies Act No. 71 of 2008;
  • Basic Conditions of Employment Act No. 75 of 1997;
  • Employment Equity Act No. 55 of 1998;
  • Labour Relations Act No. 66 of 1995;
  • South African Revenue Services Act, 34 of 1997.

Please note that the identification and inclusion of all pertinent legislation cannot be guaranteed. Any person who is aware of any specific legislation that should be included and which has been omitted, should contact the Company Secretary directly.





Publicly available/not


  • Asset registers
  • Banking records
  • Computer software details
  • Disaster recovery procedures
  • Financial statements
  • Management accounts
  • Tax records
  • VAT records
  • General Correspondence
  • No
  • No
  • No
  • No
  • No
  • No
  • No
  • No
  • No

Sales and marketing

  • Product Information (e.g. pricing)
  • Sales statistics
  • Product Brochures
  • Marketing Information
  • General Correspondence
  • Yes
  • No
  • Yes
  • Limited
  • No

Human resources

  • Employee records
  • Personnel guidelines, policies and procedures
  • Training courses
  • General Correspondence
  • Payroll information
  • No
  • No
  • No
  • No
  • No

Information technology

  • IT Policies and Procedures
  • Network diagrams
  • User Manuals
  • General Correspondence
  • System configuration
  • Source Code
  • No
  • No
  • No
  • No
  • No
  • No


  • Stock
  • Location of warehouse
  • Details of service providers
  • General correspondence
  • No
  • Yes
  • No
  • No


  • Share records (registers, transfers, disclosures etc.)
  • Administration (Minute books)
  • Contracts
  • Leases
  • General correspondence
  • Intellectual Property
  • Litigation
  • Limited
  • No
  • No
  • No
  • No
  • No
  • No




To facilitate the processing of your request, kindly:


Use the prescribed form and pay to the prescribed fees, details available on the SAHRC website and attached to this Manual;

Address your request to the Information Officer;

Provide sufficient details to enable the Company to identify the requester and record(s) requested, the form of access required specify the postal address or fax number of the requester in the Republic of South Africa; and the right which the requester is seeking to exercise or protect and provide reasons for the request.



The company's Information Officer will respond to any request within 30 days of receiving the request by indicating whether such request for access has been granted or not. Please note that information and /or documents shall only be made available in accordance with the provisions of the Act. Requests for access to these records may be refused in terms of Sections 62 to 69 of the Act. Such as:

  • Protecting personal information that the company holds about a third person (who is a natural or juristic person) from unreasonable disclosure;
  • Protecting commercial information that the company holds about a third party (e.g. trade secrets, financial, commercial, scientific or technical information that may harm the commercial or financial interests of a third party);
  • If disclosure would result in a breach of a duty of confidence owed to a third party;
  • The record is privileged from production in legal proceedings unless the privilege has been waived;
  • Disclosure of the record will put the Company at a disadvantage in contractual or other negotiations or prejudice it in commercial competition;
  • Disclosure of the record (containing trade secrets, financial, commercial, scientific, or technical information) would harm the commercial or financial interests of the Company;
  • Records containing information about research being carried out or about to be carried out on behalf of a third party or the Company.

If you request access to a record that contains information about a third party, we are obliged to attempt to contact this third party to inform them of the request and to give them an opportunity to respond by either consenting to the access or by providing reasons why the access should be denied. In the event that the third party furnishes reasons for the support or denial of access, our designated Information Officer will consider these reasons in determining whether access should be granted. You may appeal against a refusal of access by our Information Officer. Please refer to Part 4 of the Promotion of Access to Information Act for further details on the Appeal Process.


Get the form here