Returns Form

Black Friday Returns

Use the portal below to log your Black Friday Returns. If you have an return for non-sale products, please use our chat to reach out to us or email us at info@ciovita.com.

Frequently Asked Questions

How do I start a return? How do I start a return?

Enter your order number and email address in the fields above & click "Submit"
Follow the instructions and select the items you want to return.
You will get a confirmation email with the shipping guidelines once the return request is approved.

What is the cost of a return? What is the cost of a return?

There are no charges for returns.
Original shipping charges are non-refundable.
You are responsible for the charges of the return shipping if a return is made on a promotional product (such as sales).

What items are returnable? What items are returnable?

They must be in original condition and returned in original packaging. For clothing, unwashed and unworn.
For more information click here.
FREE GIFTS OR PROMOTIONAL ITEMS ARE NOT RETURNABLE!

When will i get my refund? When will i get my refund?

Once your return is received and inspected, we will send you a notification.
Your refund will be processed back to the same payment method used on the original purchase. This should reflect back in your account within 5-7 working days.